Let me start by saying how afraid I am of just walking into a dentist office! I am terrified to the max! But the kindness and sincere compassion of EVERYONE..from the minute you walk in…from the reception, to the X-ray person, dental hygienist and the dentist, all are wanting your experience there to be calm and relaxed. This was my first time in a very long time to go to the dentist. I chose Phat Ly, D.M.D. to be my dentist. He was so kind and made sure that I was comfortable and explained everything. The staff is also very kind and friendly. I would recommend them to anyone!! All I can add is that their customer service is is through the roof!!